Security code not arriving
The code is going somewhere else, or it's being blocked.
Stuck? Hand it to a recovery team and skip the guesswork.
We'll handle it for youFix it in order
- Check spam, promotions and "all mail" for messages from Meta's real domains.
- Make sure you're entering the exact email or number on the account.
- Wait a few minutes between requests. Repeated requests get rate-limited.
- For SMS, check signal, roaming and any carrier spam filter. Try switching to an email code.
- On WhatsApp codes, check the number's WhatsApp is active.
- If the contact details aren't yours any more, it's a hack. Follow the recovery checklist.
If your number changed
Choose the option that says you can't access this phone number, then use email, selfie or ID.
UnbanPro covers codes that never arrive.
Questions people ask
Why does Instagram say 'please wait a few minutes before you try again'?
Too many code requests triggered a temporary limit. Wait, then request once.
Can a hacker block my codes?
If they changed the email or phone, the codes go to them. That's a hack, not a delivery problem.
More recovery guides
- Instagram hacked: the recovery checklist
- Facebook hacked: the recovery checklist
- Disabled, suspended, locked or hacked? How to tell
- No email, no phone: the recovery route
- Someone's in your account right now
- Username changed or account deleted
- Lock it down after recovery
- Two-factor authentication, done right
- Spotting recovery scams
- Fake Meta messages: how accounts get stolen
- Warn your followers
- Business assets after a hack
- WhatsApp hijacked: getting it back
- Your account emergency kit
- Prevention checklist
- Recovery FAQ
- Getting past "Confirm you're human"
- Getting the video selfie accepted
- The hacker turned on two-factor
- Hacked, then disabled
- Facebook "Your account has been locked"
- Unknown account in your Accounts Center
- SIM swap: when your number is the weak spot
- Suspicious login alerts
- Recover your email first