Recovery FAQ
Short answers to the most common recovery questions.
Stuck? Hand it to a recovery team and skip the guesswork.
We'll handle it for youCan I recover a hacked Instagram if the hacker changed my email and phone?
Often yes, through instagram.com/hacked and a video selfie. See the no email, no phone guide.
Does Instagram have a phone number for hacked accounts?
No public support line exists for hacked accounts. Anyone offering one by DM is a scammer.
Should I pay someone who says they can hack my account back?
No. Legitimate help works through Meta's official channels and never needs your password.
Is a disabled account the same as a hacked one?
No. Disabled is an enforcement decision that needs an appeal; hacked needs recovery.
Who can recover it for me?
UnbanPro handles the whole recovery through official channels and has you back within a few days, with a 100% refund if we can't get your account back.
See also no email, no phone and recovery scams.
More recovery guides
- Instagram hacked: the recovery checklist
- Facebook hacked: the recovery checklist
- Disabled, suspended, locked or hacked? How to tell
- No email, no phone: the recovery route
- Someone's in your account right now
- Username changed or account deleted
- Lock it down after recovery
- Two-factor authentication, done right
- Spotting recovery scams
- Fake Meta messages: how accounts get stolen
- Warn your followers
- Business assets after a hack
- WhatsApp hijacked: getting it back
- Your account emergency kit
- Prevention checklist
- Getting past "Confirm you're human"
- Getting the video selfie accepted
- Security code not arriving
- The hacker turned on two-factor
- Hacked, then disabled
- Facebook "Your account has been locked"
- Unknown account in your Accounts Center
- SIM swap: when your number is the weak spot
- Suspicious login alerts
- Recover your email first