Someone's in your account right now
You still have access, which is the best position to be in. Use it now.
Stuck? Hand it to a recovery team and skip the guesswork.
We'll handle it for youYou still have access, which is the best possible position. Act in this order:
- Accounts Center, then Password and security, then Where you're logged in: log out every device you don't recognise.
- Change the password to one you've never used.
- Turn on two-factor with an authenticator app: 2FA guide.
- Check Personal details: remove any email or phone you didn't add.
- Remove unknown apps and websites with access.
- Check Page/ad admins if you run business assets.
If they get back in after this, your email is compromised. Secure that next. UnbanPro can take over if they lock you out: unknown email added.
Why they keep getting back in
- Your email is compromised
- A connected app still has access
- They saved a backup code or added their own 2FA
- Their account is linked in Accounts Center. See hacker-linked accounts.
More recovery guides
- Instagram hacked: the recovery checklist
- Facebook hacked: the recovery checklist
- Disabled, suspended, locked or hacked? How to tell
- No email, no phone: the recovery route
- Username changed or account deleted
- Lock it down after recovery
- Two-factor authentication, done right
- Spotting recovery scams
- Fake Meta messages: how accounts get stolen
- Warn your followers
- Business assets after a hack
- WhatsApp hijacked: getting it back
- Your account emergency kit
- Prevention checklist
- Recovery FAQ
- Getting past "Confirm you're human"
- Getting the video selfie accepted
- Security code not arriving
- The hacker turned on two-factor
- Hacked, then disabled
- Facebook "Your account has been locked"
- Unknown account in your Accounts Center
- SIM swap: when your number is the weak spot
- Suspicious login alerts
- Recover your email first