Facebook "Your account has been locked"
A lock is protective. Here's how to open it.
Stuck? Hand it to a recovery team and skip the guesswork.
We'll handle it for youFacebook locks accounts when it detects suspicious activity or when someone may have your password. It's different from a suspension.
Unlock steps
- Log in and tap Get started on the lock screen.
- Confirm recent logins and activity.
- Upload ID or record a video selfie if asked.
- Change your password.
- If Facebook Protect was required, turn it on.
If it won't unlock
- Try from a device you've used before.
- If it says a review is in progress, wait rather than retrying.
- If the account turned out to be hacked, go to Facebook recovery.
More on the Facebook account locked screen at UnbanPro.
Questions people ask
What is Facebook Protect?
A security program for accounts likely to be targeted. It requires 2FA when it's switched on.
Is a locked account suspended?
No. It's a security hold.
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